The fund operations group at a top 5 global asset manager sought to centralize, automate, and strategically inject AI into their daily operations & oversight activities.
Hundreds of processes executed in disjointed spreadsheets and other siloed tools, across multiple regions and time zones
No leadership visibility into decision-making and process bottlenecks across teams
Limited mechanisms to track and improve service provider performance
OnCorps implemented a creative strategy to identify, monitor, and triage 180 global processes. We configured a cloud-hosted, digital operations hub that centralizes work for the global team. The app populates tasks for users according to custom calendar and workflow rules, and it uses AI to prioritize tasks by time-sensitivity, materiality, and risk. Crucially, the app captures error data related to each process, unearthing automation and AI opportunities.
OnCorps configured and deployed the robust, custom application within 12 weeks. Today, it is deployed across three regions globally, centralizes 180+ operations processes, and provides real-time team workload monitoring and metrics for leadership. The app also gathers internal & market data to predict when NAVs will be delivered late. OnCorps algorithms are 92% accurate in predicting late NAVs. Further, the application measures the service provider against SLAs, noting where there is potential for SLA-linked fee credits.
OnCorps, Inc.
116 Huntington Avenue
Boston, Massachusetts 02116
